One of the massive challenges of growing an ecommerce business is the speed at which you need to move. Decisions on product, pricing, marketing need to respond to customer demand on a daily basis. This is possible, if challenging. What's not possible is to have the...
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7 Brands Who Have Embraced Eco-Friendly Packaging
It’s no secret the COVID-19 pandemic has made us all reassess what’s important, and the way we shop is no exception. Today, consumers are conscious of their personal impact on the planet. Now more than ever there’s an expectation for brands to deliver on...
Q&A w/Blue Bungalow: Tripling in size, staying on the pulse and putting customers right at the core of the business
Along with our partners Style Arcade, we recently had the absolute pleasure of catching up with Emma Filliponi, Head of eCommerce and Marketing at Blue Bungalow, a women's fashion brand based in Queensland, Australia. They're not just a clothing company though - they...
Descartes Combines Warehousing and Shipping Solutions for Ecommerce Companies
Welcome back to the Peoplevox blog! Below is an official Press Release we've put out this week, to highlight a great development in our capabilities alongside other Descartes platforms. We already have a number of customers live in the US on a combination of Peoplevox...
There are always more opportunities to impress your customers
No matter how reliable, consistent, fast or accurate your service is as an ecommerce company, there are two inevitables. Customers getting in touch to ask 'where is my order'? Customers returning their purchased items. Particularly in fashion, where return rates can...
How should DTC brands engage with their customers?
5 Tips for DTC Brands to Connect With Customers A modern day hero of SMS marketing for DTC, Arri Bagah, gives us the rundown on how to connect with customers the RIGHT way over text. He’s the CEO and Founder of Conversmart, and he also wrote the official Shopify guide...
Tips for a more sustainable warehouse
Peoplevox is in the business of helping brands build their reputation. Since sustainability is top of mind both for brands and their customers, and has been for a number of years now, we wanted to outline how we do our bit in the warehouse as a WMS. Here are tips for...
Pick and Sort to Trolley Step by Step
We're going to take a look at the Peoplevox pick and sort to trolley feature. So what does it do? Pick and sort to trolley allows you to pick multiple orders in an efficient pick route, whilst directing the picker to sort the items into specific locations ready for...
Shopify POS and what it means for commerce
The ever-evolving shape of commerce and what Shopify POS means for direct to consumer brands It is the beauty of our industry that things are always evolving. Merchants can't stand still and expect the same tactics, campaigns and products to work now as they did last...
The real problem with paper in the warehouse
How to get away from paper picking, paper picklists and the problems with paper in the warehouse. We want to be able to take brands away from a few really unproductive, error-strewn places they might be with their order fulfilllment process. The main one we see: as...